Boi Atm Tracking

Boi Atm Tracking

Enter your Tracking Number and click the button

Overview of the BOI ATM Card Delivery Process

Banks, including Bank of India (BOI), do not deliver ATM cards themselves. They partner with India Post (the government postal service) or private courier companies to handle the secure delivery. Therefore, you cannot track it directly on the bank’s website with your account number.

The process is generally as follows:

  1. The bank approves your debit card request.
  2. They dispatch the sealed card and PIN mailer separately for security.
  3. They assign a unique consignment or tracking number to this shipment.
  4. This tracking number is used to monitor the delivery via the postal or courier service’s website.

How to Track Your BOI ATM Card

Since the delivery is handled by a postal or courier service, you need a tracking number. Here is the best way to get it and track your card:

Step 1: Obtain Your Tracking Number
This is the most crucial step. You can get the tracking number through these methods:

  • Call Customer Care: This is often the fastest way. Call the Bank of India helpline number +91-22-40919191 or 1800 220 229 (toll-free). Request the tracking number for your debit card shipment.
  • Visit Your Home Branch: Visit the branch where you hold your account. The branch manager or a customer service executive can provide you with the dispatch details and the tracking number from their system.
  • Check SMS/Email: Sometimes, the bank or the courier service sends an SMS or email with the tracking number once the item is dispatched.

Step 2: Use the Tracking Number on the Courier’s Website
Once you have the tracking number:

  1. Identify the courier service (e.g., India Post, DTDC, Blue Dart). The bank staff can tell you this, or you can identify it from the format of the tracking number.
  2. Go to the official website of that courier service.
  3. If it’s sent via India Post (Speed Post):
  4. If it’s sent via a private courier (like DTDC, Bluedart):
    • Go to the respective courier company’s website and find their tracking page.
    • Enter the tracking number to see the current status and estimated delivery date.

Frequently Asked Questions (FAQs)

Q1. Can I track my BOI ATM card using my account number?

No, you cannot track the physical delivery of the card using just your account number. You need the unique consignment or tracking number provided by the courier service.

Q2. What is the typical BOI ATM card delivery time?

Once dispatched, the delivery usually takes 7 to 15 working days within India. This can vary depending on your location and the courier service’s efficiency.

Q3. My tracking status is not updating. What should I do?

Sometimes, courier tracking can be delayed. Wait for 24-48 hours. If it still doesn’t update, contact the courier company’s customer service directly with your tracking number.

Q4. How do I track my BOI ATM card application status?

You can check the status of your card application (whether it is approved, generated, or dispatched) by:

  • Calling the customer care helpline.
  • Using the bank’s internet banking portal (if the feature is available).
  • Visiting your home branch.

Q5. The provided link https://bankofindia.co.in/track-request-s does not work. What now?
This appears to be an incorrect or outdated link. The official Bank of India website does not have a direct portal for tracking physical deliveries. Please follow the steps mentioned above to get your tracking number and use the courier’s website.

Bank of India (BOI) Contact Information

For any issues related to your debit card, here are the official contacts:

Customer Care Helplines

  • Toll-Free Number: 1800 220 229
  • Toll Number: +91-22-40919191
  • SMS Banking: For missed call and SMS banking details, please inquire at your branch.

Email Address

Corporate Office Address

  • Bank of India
    • Star House, C-5, G Block,
    • Bandra Kurla Complex, Bandra (East),
    • Mumbai – 400051, Maharashtra, India.

Grievance Redressal

For unresolved complaints, you can escalate to the official channels:

  • Bank’s Principal Nodal Officer: [email protected]
  • Reserve Bank of India (RBI) Ombudsman: You can file a complaint with the RBI Ombudsman if your issue is not resolved within 30 days.

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